Privacy Policy

Privacy Policy

Effective Date: 28 November 2024

At Asmi Trading Japan (hereinafter referred to as "Company"), we value the privacy of our customers and are committed to protecting personal information entrusted to us. This Privacy Policy outlines how we collect, use, and protect customer information.

1. Purpose of Collecting Personal Information

The Company uses personal information provided by customers for the following purposes:

• To sell and deliver products or services offered by the Company and third parties.
• To process and bill payments.
• To manage customer accounts and information.
• To advertise and promote products and services (including email and direct mail campaigns).
• To conduct marketing research, statistical analysis, and customer satisfaction surveys.
• To notify customers of promotions, campaigns, and prize distributions.
• To provide customer support and respond to inquiries.
• To maintain the Site and address system-related issues.
• To enhance and develop the Company’s products and services.
• To simplify customer registration for additional services.
• To ensure compliance with legal obligations and exercise contractual rights.
• To perform any other purpose required for the operation of the Site or related services.

2. Protection of Personal Information

The Company takes appropriate measures to protect personal information, ensuring compliance with the laws and regulations of Japan. We will not use personal information beyond the stated purposes unless consent is obtained or as permitted by law.

3. Situations Where Information May Be Shared Without Consent

The Company may use or share personal information without prior notification or consent in the following situations:

• To comply with legal requirements or respond to investigations by public authorities.
• When urgent action is needed to protect the life, health, or property of the customer or the public.
• To support public health or child welfare where obtaining consent is impractical.
• When subcontracting operations involving personal information to third parties for service delivery.
• Where permitted by the Personal Information Protection Law or other applicable laws.

4. Third-Party Subcontractors

In certain cases, the Company may entrust third parties with the handling of personal information to provide efficient services. These third parties are contractually obligated to safeguard personal information in compliance with this Privacy Policy.

5. Customer Rights

Customers have the right to access, update, or delete their personal information stored by the Company. For inquiries or requests regarding personal information, please contact us at:

• Email: sales@asmitradingjapan.com
• Phone: +81362844327

6. Changes to the Privacy Policy

The Company reserves the right to amend this Privacy Policy as necessary. Any changes will be promptly updated on the Site, with the revised policy effective immediately upon posting.

If you have any concerns or questions about our Privacy Policy, please do not hesitate to contact us.